The Enable CTI Application Use checkbox in the User Information page under User > Global Directory is checked. Error: Unable to log agent in After you add a new agent, the new agent fails to login to the Cisco Agent Desktop. Make sure that the IP connection to the CRA server is established. Then, change the order of the Cisco Unified Communications Manager (CUCM) servers to send the AXL requests to a different server.
Gather the Cisco Agent Desktop Logs Complete these steps in order to enable debug tracing: Set the trace level to equal 204 in the file c:\Program Files\Cisco\Desktop\config\fastcalllocal.ini. All rights reserved. Connect to Cisco CallManager Administration. If your network is live, make sure that you understand the potential impact of any command. https://social.technet.microsoft.com/Forums/exchange/en-US/fccfaa5c-378d-4563-9e65-934c77ef0a65/please-help-the-message-cannot-be-delivered-due-to-a-configuration-error-on-the-server?forum=exchangesvrgenerallegacy
Based on how many CTI Managers you have, do the same for all. Check the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes. Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. In order to resolve the issue, use the correct default gateway in the LDAP Server configuration.
See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments Binu Savariyar Fri, 12/13/2013 - 16:29 Hi I have also faced the Problem: Failed to login into CTI Manager Server! The fact that you can receive mail indicates your MX record is fine. Login Failed Due To A Configuration Error With Your Phone And Jtapi Or Unified Please ask your system administrator to associate your phone with the RM JTAPI provider user ID according to the instructions in the administrator guide.Please suggest.Thanks & Regards,Sasi G I have this
Microsoft Customer Support Microsoft Community Forums MenuExperts Exchange Browse BackBrowse Topics Open Questions Open Projects Solutions Members Articles Videos Courses Contribute Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Login Failed Due To A Configuration Error Cisco Agent Desktop The trace file can be found in the c:\Program Files\Cisco\Desktop\log folder. Apr 10th, 2013 Cisco Agent Desktop Version 8.5Login failed due to a configuration error. http://forums.msexchange.org/The_message_cannot_be_delivered_due_to_a_configuration_error_on_the_server%25_Please_contact_your_Admi/m_1800539534/tm.htm Uemura Microsoft MVP - Exchange (2007-2011) exchangeguy.blogspot.com [email protected] (in reply to reggieb58) Post #: 2 Page:  << Older Topic Newer Topic >> All Forums >> [Microsoft Exchange 2003]
WindowsNetworking.com Windows Server 2008 / 2003 & Windows 7 networking resource site. Uccx Login Failed Due To A Configuration Error In order to resolve this issue change the Intra-cluster Multiple Login Behavior Extension Mobility parameter to Auto Logout. If the Agent's user ID is missing, run the Synchronize Directory Services on Cisco Desktop Administrator. Greetings, Toni Marked as answer by Ronnie Whittaker Tuesday, September 20, 2011 1:02 PM Tuesday, September 20, 2011 12:58 PM Reply | Quote 0 Sign in to vote thanks Toni, i
Please contact your Admi Page:  Login Message << Older Topic Newer Topic >> The message cannot be delivered due to a configuration ... - 6.Oct.2010 9:13:58 PM reggieb58 Home Skip to content Skip to footer Worldwide [change] Log In Account Register My Cisco Cisco.com Worldwide Home Products & Services (menu) Support (menu) How to Buy (menu) Training & Events Login Failed Due To A Configuration Error Please Help. Login Failed Due To A Configuration Error With Your Phone And Jtapi Or Cucm Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products Agent Desktop Unified Communications Manager (CallManager)
Please verify your system is online and try again. If you see the host name of the CTI Manager, complete the rest of the procedure in order to change it to the IP address. Remove ordb.org from your filter on your exchange server One your Exchange Server Manage go to your message Delivery and select properties. 0 LVL 5 Overall: Level 5 Exchange 1 Related Information UCCX: Cisco Agent Desktop Error "unable to download file" Agent Unable to Log Into Cisco Agent Desktop Cisco Agent Desktop - Corrupt License File Cisco IPCC Express Fails to Login Failed Due To A Configuration Error Please Ask Your System Administrator
You need to turn off the JAL parameter in Cisco Unified Comunication Manager to make the agents work again. Enter these commands on the Cisco CallManager Express in order to resolve this issue. Maybe they have deleted it. Bookmark the permalink.
I strongly recommend that you start by reading the manual: http://cvsnt.org/manual/html/Remote-repositories.html#Password-authentic ated What you said you did was this: > 1. Switch To User Failed Due To Configuration Error Make sure that the RM JTAPI user ID is configured as a member of the Standard CTI Enabled user group. Mon, 04/15/2013 - 13:48 Thanks Chakshu.
This in turn can create a delay in the SOAP request response from Cisco CallManager. Now I can turn systemauth off in CVSROOT/config at which point I should in theory be able to log in as cvsuser, but clarly that wont work: C:\Documents and Settings\Administrator.T3>set CVSROOT=:pserver:cvsuser Note:If this solution does not solve the issue, restart the CTIManager Service in order to resolve the issue. And the ServerTraceFile shows: 21:43:18: S -> Checking protocol pserver 21:43:18: S -> Checking key PserverProtocol 21:43:18: S -> Authentication protocol :pserver: returned user cvsuser 21:43:18: S -> User in CVSROOT/passwd,
I only have 1 MX record as well. Choose Server Data > (server name)-LCC > App Data > CTI Manager List. JTAPI error received on CAD Problem When using a device profile for extension mobility, this error is received when launching CAD: Login failed due to a configuration error with your phone Select the ‘CCX Engine' for the log type and ‘All UCCX Server'.
Please talk to your administrator. Prerequisites Requirements Cisco recommends that you have knowledge of these topics: Cisco CallManager Cisco IPCC Express Edition Cisco Desktop Product Suite Components Used The information in this document is based on This issue can also occur when LDAP Authentication is delayed. Choose Device > Device Settings > Common Device Configuration.
Note:This is documented in Cisco bug ID CSCtg58421 (registered customers only) . Note:Make sure that the password for the RM JTAPI user is set to never expire. Please talk to your administrator An agent unable to log into the Cisco Agent Desktop receives this error message: Failed to login into CTI Manager Server! Once that is done then restart the computer and then open the CVSNT Server Control Panel and set the RunAsUser on the Server Settings tab to a "normal" domain user (not
I am running Groupshield 6.0.1 with a Sonicwall firewall. Now alternatively if I follow the "normal" procedure and create an alias user to a system user (with systemauth=yes and runasuser=clientuser) then it all works OK without any of that fiddling Unzip the .gz log files using 7zip application. Why would his server throw up an error message that refers to ordb.org. 0 LVL 25 Overall: Level 25 Exchange 25 Message Expert Comment by:kieran_b2008-05-10 >>Why would his server throw
VirtualizationAdmin.com The essential Virtualization resource site for administrators. Do you have a backup MX record at all?